At Nnglass, we value the trust you place in us when purchasing our glass products. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. We are committed to ensuring that your privacy is respected and that your data is handled with integrity.
- Information We Collect
We collect only the information necessary to provide you with our products and services. This includes:
Personally Identifiable Information: Your name, shipping address, billing address, email address, and phone number, provided during the checkout process.
Payment Information: Securely processed through third-party payment gateways. We do not store your full credit card details on our servers.
Technical Data: IP addresses, browser types, and usage data collected via cookies to improve website functionality and user experience.
- How We Use Your Information
Your data is used strictly for operational purposes:
To process and fulfill your orders, including shipping and returns.
To communicate important updates regarding the status of your orders.
To provide customer support and respond to inquiries.
To comply with legal obligations, such as tax and accounting requirements.
- Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only with trusted service providers who are essential to our operations, such as:
Logistics Partners: To deliver your glass products to your doorstep.
Payment Processors: To securely handle financial transactions.
IT Service Providers: To maintain the security and performance of our website.
- Data Security
We implement industry-standard security measures (including SSL encryption) to protect your data during transmission. While no method of online transmission is 100% secure, we take every reasonable precaution to safeguard your personal information against unauthorized access or disclosure. - Your Rights
Depending on your geographic location, you may have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, or have questions regarding our data processing practices, please contact us at support@nnglass.us. - Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for legal reasons.
If you have any questions regarding your order, products, or services, please contact our customer service department. Monday – Friday: 10:00 – 18:00
Phone: +86 18520369857
Email: support@nnglass.us
Address: Room 101, 1st Floor, No. 47 Xingfu South Road, Shaxi Village, Yupu Subdistrict, Panyu District, Guangzhou